2020 Model S β€” Known Failures, Repairs & Fixes

Raven, pre-refresh OK

Rangeup to 402 mi
APHW3
MCUMCU2
DoorsRetractable
1234
  1. 1 Window regulator / door
  2. 2 Air suspension
  3. 3 Touchscreen / MCU
  4. 4 Rear drive unit
Illustrative β€” approximate locations of the most-reported issues for this model year.

What changed

Known failures, repairs & fixes (11 documented)

Weak winter heat / range loss (resistive heater, pre-heat-pump) DIY

Symptoms: No heat pump yet β€” resistive heating draws lots of energy, so winter range drops sharply and cabin warms slowly.

Fix: Not a fault. Precondition while plugged in; expect a real winter range hit. (Heat pump arrived for 2021.)

Discussion & sources: TMC: Does the Octovalve improve cold-weather range? β†—

12V (low-voltage) battery failure DIY

Symptoms: Car won't wake, random electrical faults, dead doors/screen; can strand you. Lead-acid units often fail at 3–4 years (sometimes without warning).

Fix: Replace the 12V battery (~$100–125, ~30 min). Cluster/app usually warns first; act promptly. Newer Li-ion 12V lasts longer.

Discussion & sources: TOO: 12V battery failure? β†— Β· TMC: 12V battery dies without warning β†— Β· TMC: How urgent is '12V battery degraded'? β†— Β· TOO: 12V battery replacement β†—

Charge port won't open / won't stay closed DIY

Symptoms: Port door won't open or the cable won't release; or it won't latch shut. Worse in freezing weather; a faint motor with no movement = actuator.

Fix: App β†’ Charging β†’ Open Charge Port, or press the door when unlocked. Manual release lever behind the left trunk-trim flap. A small adjuster screw on the assembly sets open/close travel; clean ice/debris. Replace actuator if failed.

Discussion & sources: TOO: Charge port door will not open β†— Β· TOO: Fixing 'push to open' charge door β†— Β· TMC: Charge port not opening β†— Β· TMC: Charge port door won't stay closed β†—

Interior rattles & squeaks (A-pillar, dash, doors) DIY

Symptoms: A-pillar trim rattle (the most-reported), plus center console, door panels, dash and rear-seat squeaks. Clips loosen with temperature swings.

Fix: Felt/foam tape at the contact point fixes most cases for under $10; replace A-pillar clips (P/N 1017648-00-A). Note: the A-pillar trim contains an airbag β€” careful on removal. Factory rattles are covered 4yr/50k.

Discussion & sources: TOO: Getting rid of interior creaks & rattles (journey) β†— Β· TMC: How I eliminated a rattle and squeak β†— Β· TMC: A-pillar trim removal β†—

Touchscreen sluggish / freeze (MCU2 Intel Atom) DIY

Symptoms: Laggy maps/scrolling, occasional freeze or black screen needing a reboot. This is Intel-Atom aging β€” NOT the chronic MCU1 (Tegra) eMMC 'screen death' (which affected pre-2018 cars).

Fix: Reboot: hold both steering-wheel scroll wheels ~15 s. Keep software current. There is no official AMD Ryzen (MCU3) retrofit for the 3/Y.

Discussion & sources: TOO: MCU crashing β†— Β· TMC: Consolidated eMMC / MCU repair thread (background) β†—

Drive-unit whine / half-shaft clunk Service

Symptoms: Rising hum/whine with speed (rear-drive-unit bearing wear, ~30k–80k mi); clunk shifting D↔R or on hard launch (worn CV/axle splines, or warped half-shafts on Performance).

Fix: Early fluid-related whine can ease with a drive-unit fluid change; worn bearings/gears need DU repair/replacement. Half-shaft vibration fixed with updated shafts (aftermarket ~$500–600/side).

Discussion & sources: TMC: Early drive-unit milling-noise fix β†— Β· TMC: Front half-shaft replacement β†— Β· TMC: DIY rear drive-unit repair (Model 3) β†— Β· TMC: Out-of-warranty drive-unit replacement & cost β†—

Thin clear coat / rocker-panel rock chips Partial

Symptoms: Thin, sometimes soft clear coat; rock chips appear on rockers (ahead of the rear wheels) within weeks, especially on black cars.

Fix: PPF the rockers and front end (PPF is ~4Γ— the clear-coat thickness); add mud flaps. Touch-up + PPF for existing chips. Document defects at delivery β€” Tesla often deems chips 'customer responsibility'.

Discussion & sources: TOO: 10-day-old Model 3 β€” rocker chips β†— Β· TMC: Rocker-panel paint chipping β†— Β· TMC: 2021 M3 LR rocker paint peeling β†— Β· TMC: PPF β€” specifically the rockers β†—

Retractable door-handle failure (present/won't open) Partial

Symptoms: Handle won't present, or presents but the door won't open. Cause is usually worn microswitch wiring or cracked Gen-3 motor gears.

Fix: Service-Mode handle calibration often fixes it; otherwise replace microswitch/motor gears (aftermarket gear kits exist) β€” ~$500 at Tesla. Some report fuses 32/40/41 restored function.

Discussion & sources: TMC: Handle presents but door won't open β†— Β· TMC: The dreaded 'handle won't present' β†— Β· TOO: 2017 Model S Gen-3 door-handle repair β†— Β· TMC: Class-action β€” Model S door-handle failure β†—

Air suspension leak / sagging / compressor Service

Symptoms: Car sags overnight on one corner, compressor runs/noisy, or 'Air Compressor Disabled' message. Leaks come from air struts, the solenoid block, or chafed lines under the frunk.

Fix: Diagnose with the overnight-tape or bubble-spray test. Replace the leaking strut or fix the line/solenoid; OEM repairs run ~$2,000–3,300, aftermarket air springs ~ΒΌ the price.

Discussion & sources: TMC: How I fixed my air-suspension leak β†— Β· TMC: Air compressor/line/shocks inspection DIY β†— Β· TOO: Problem with my Model X air suspension β†— Β· TMC: Air-spring suspension leak β†—

Headliner sagging / fraying edge Partial

Symptoms: Headliner sags near the windshield or shows a bare/frayed edge where it was trimmed short.

Fix: Re-seat under the A-pillar/seal; thin double-sided tape or Velcro holds it. Avoid glue (blocks future access). Warranty replacement requires windshield removal.

Discussion & sources: TMC: Headliner by windshield sagging β†— Β· TMC: Headliner fraying edge β€” how addressed β†—

Yellow band/border on the touchscreen Partial

Symptoms: A yellow frame creeps in around the screen edges β€” a glue-curing issue that affects MCU2 displays over time.

Fix: Tesla's in-warranty UV-light treatment (~3–4 hr) usually clears it, though it can recur; some DIY with an Amazon UV lamp. Screen replacement is the permanent (pricey) fix.

Discussion & sources: TMC: Fix your own yellow border β†— Β· TMC: UV-light fix for yellow screens β†— Β· TMC: MCU yellow border β€” fixed! β†—

Recalls

Confirm against your VIN: NHTSA recall lookup β†— Β· Model S recall list β†—

Verdict

A 2019–2020 'Raven' Long Range is a great used buy if you want a big Tesla β€” just budget for handle/suspension wear.

Related on FindMyTesla

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